Learn how to book General (unreserved) Train Tickets in Swarail App. General Ticket Booking Made Simple – Swarail App Review: Special Features & Easy Steps for General Ticket Booking. Book Your General Train Ticket Online Using Swarail Super App.
Swarail App for General Ticket Booking

With the launch of the IRCTC Swarail super app, booking a general (unreserved) train ticket is easier, faster, and more convenient than ever before. Whether you’re a daily commuter or an occasional traveler, Swarail brings all railway services—including general ticket booking—under one modern, user-friendly platform. Here’s a comprehensive, guide to booking your general ticket using the Swarail app.
Swarail, developed by the Centre for Railway Information Systems (CRIS), is designed to replace outdated, clunky railway apps and merge all essential railway services into one seamless experience. The app is available on both Android and iOS, and you can log in with your existing IRCTC credentials or create a new account. Its refreshed interface, biometric login (Face ID, fingerprint), and intuitive navigation make it the best choice for booking general tickets without the hassle of queues or multiple apps.
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Booking a General Ticket on Swarail App Step-by-Step Process

Download and Install Swarail:
- Go to the Google Play Store or Apple App Store and search for “Swarail.”
- Download and install the app on your smartphone.
Register or Log In:
- Open the app and log in using your existing IRCTC credentials, or register as a new user if you don’t have an account.
- You can use biometric login for added convenience and security.
Select ‘Unreserved’ Ticket Option:
- On the home screen, tap on the ‘Unreserved’ or ‘General’ ticket option.
- You’ll see two choices: “Normal” for a single journey, and “Season” for frequent travelers. Most users will select “Normal”.
Enter Journey Details:
- Choose whether you’re booking ‘Outside Station’ or ‘At Station’ based on your location.
- Enter your source (starting) and destination stations.
- Select your travel date.
Choose Train and Ticket Details:
- The app will display available trains, similar to the IRCTC website but with a smoother, mobile-friendly experience.
- Select your preferred train, travel class, and specify the number of adults and children traveling.
Review Fare and Proceed:
- The app will display the fare for your journey. Double-check all details before proceeding.
- Note: General/unreserved tickets are non-refundable, whether you choose “Normal” or “Season”.
Make Payment:
- Select your payment method. Swarail supports R-Wallet, UPI, cards, and other digital payment options.
- Complete the payment. Sometimes, you may receive a small cashback credited to your R-Wallet.
Access Your Ticket:
- Once payment is successful, your digital general ticket will be generated instantly.
- You can find your ticket on the home screen or under the “My Bookings” section, which consolidates all your reserved and unreserved bookings.
- Show this digital ticket to the ticket examiner during your journey—no need for a paper printout.
Key Features That Make Swarail Stand Out

- Unified Booking: Book reserved, unreserved, and platform tickets from a single app—no more juggling multiple platforms.
- Modern, Clean Interface: Enjoy a responsive, clutter-free experience with easy navigation and biometric login.
- Paperless Travel: All tickets are digital—just show your phone to the TTE.
- Comprehensive Management: The “My Bookings” section lets you view all your tickets (past and upcoming) in one place.
- Extra Services: Track trains, order food, and manage complaints—all from the same app.
Tips for a Smooth Booking Experience
- Always double-check your journey details before making payment.
- Remember, general/unreserved tickets are non-refundable.
- Keep your app updated for the latest features and security enhancements.
- Use biometric login for quick and secure access to your tickets.
Conclusion
Swarail is a game-changer for Indian railway passengers, especially those who rely on general tickets for their daily commute or spontaneous travel. With its unified platform, intuitive design, and robust features, Swarail makes booking a general ticket quick, paperless, and hassle-free. Download the app today and experience the future of train travel in India.